Inside Ex-Clean: Why We Are Leaving Checkatrade

James @ Ex Clean
Aug 29, 2025By James @ Ex Clean

When Ex-Clean first started, as Elite Wash, we knew that building trust with homeowners, property managers and businesses was going to be one of the most important parts of our journey. That’s why we joined Checkatrade.

It gave us a platform where potential customers could find us, read honest reviews and feel confident that they were choosing a reliable and professional exterior cleaning company.

And it worked. Checkatrade helped us get our name out there, connect with new customers and build the reputation that we’re proud of today. For that, we’re genuinely thankful.

But just like a freshly cleaned driveway, sometimes you’ve got to move forward and make space for new things. So here’s the big news: we’ve decided to leave Checkatrade.

Why We’re Moving On

1. They helped us get going
Checkatrade gave us a great head start when we were new to the industry. Customers could quickly check our reviews, see our services and book us with confidence. We’ll always value that. Check out the reviews summary we gained on Checkatrade:

Review summary from our Checkatrade Profile
Our Reviews Summary from Checkatrade

2. We’ve found more efficient ways to market
The way people search for services is changing. Customers now look to Google, social media and direct recommendations more than ever before. With smart digital marketing, word of mouth and our growing online presence, we’re able to reach people more effectively (and without the membership fee).

3. Becoming independent

Ex-Clean has grown into a trusted name in exterior cleaning. We don’t feel the need to “stand behind” a third-party platform anymore—we’re confident in our own reputation. Our customers don’t choose us because we’re on Checkatrade; they choose us because of the quality of our work and the service we provide.

4. Nothing will change for our customers
Leaving Checkatrade won’t affect how we operate. We’re still the same reliable, friendly, professional exterior cleaning team you know—just a little more independent. You’ll still get the same attention to detail, fair pricing and sparkling results.

Our Reviews Still Speak for Themselves

We built up some fantastic feedback on Checkatrade, and those reviews don’t disappear just because we’ve moved on. We’ll be showcasing them on our own website and socials so you can still see the experiences our customers have had with us.

Check out a selection of them below:

A selection of reviews from checkatrade
A Selection of our Reviews from Checkatrade

The Bottom Line

We’re proud of how far we’ve come and stepping away from Checkatrade is part of our growth. It doesn’t mean less transparency or fewer ways to reach us—it means more focus on direct connections with you, our customers.

So if you’re looking for trusted, professional exterior cleaning, you don’t need to check a directory anymore—just check in with us directly.

📞 Contact us today

Email: [email protected]
Call: 01977 330237
Or connect with us on our socials for updates, offers, and plenty of satisfying before-and-afters!

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